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All Urban Shield face masks are unisex and benefit from cinches on the ear loops and a malleable nose band to ensure a secure and comfortable fit.

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Each filter is made of recyclable material giving you even more peace of mind.

We offer different packages for refill filters starting at 10 for £14.99, 25 for £24.99 or 50 insertable filters for just £44.99 for year round use.

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Follow these simple steps:

1. Remove the central particle filter layer which can be cleaned using an antibacterial wipe
2. Leave this to dry naturally for later use. We recommend replacing this central filter layer after 7 uses or once a week depending on frequency of use
3. Meanwhile, place your Urban Shield face mask in the washing machine at up to 60 degrees
4. It will withstand washing and tumble-drying for 50+ washes without losing shape, colour or it’s anti-microbial properties

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Thus, if used correctly and by the majority of citizens in a community, a face covering is a powerful tool in slowing the spread of COVID-19 which can spread predominantly by droplets from coughs, sneezes and speaking. These droplets can also be picked up from surfaces, if you touch a surface and then your face without washing your hands first. This is why social distancing, regular hand hygiene, and covering coughs and sneezes is so important in controlling the spread of the virus.

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Here is the latest advice on the UK.Gov website. In England, as of 8 August 2020, face coverings must be –  by law – worn in enclosed public spaces. This includes shops, supermarkets, shopping centres, banks, building societies and post offices. It extends to railway and bus stations and airports. It also includes museums, galleries and cinemas and places of worship.

Measures can be taken if people do not comply with this law. Transport operators can deny service or direct someone to wear a face covering. If necessary, the police and Transport for London authorised officers can issue fines of £100 (halving to £50 if paid within 14 days).

Shops and supermarkets will be expected to encourage compliance with the law (as they would do more generally) and can refuse entry. In both cases, if necessary, the police have the powers to enforce these measures, including through issuing a fine of £100 (halving to £50 if paid within 14 days). The rules will be enforced by the police, not shop workers, and only ”as a last resort”.

There are exemptions. In settings where face coverings are mandated in England, there are some circumstances, whereby people are not expected to wear face coverings in these settings where it would be ”impractical” to do so. That includes restaurants, pubs, dentists, opticians and gyms. They are also optional in hairdressers and beauty salons.

Overall, you are also strongly encouraged to wear a face covering in other enclosed public spaces where social distancing may be difficult and where you come into contact with people you do not normally meet.

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WHO states that a face covering should:

1. Cover your nose and mouth while allowing you to breathe comfortably
2. Fit comfortably but securely against the side of the face
3. Be secured to the head with ties or ear loops
4. Be made of a material that you find to be comfortable and breathable, such as cotton
5. Ideally include at least two layers of fabric or even three, depending on the fabric used
6. Unless disposable, it should be able to be washed with other items of laundry according to fabric washing instructions and dried without causing the face covering to be damaged. Thus, tumble drying is not advised.

Urban Shield face masks check all of the above boxes.

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Instead, we have created the best mask possible from the science available to us that could be produced in bulk offering a safe, fashionable, comfortable and affordable solution for homes and businesses across the UK.

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Of course, if there is a fault with the product or you are not completely happy please contact us at customercare@urbanshieldfacemasks.com and we’ll endeavour to respond within 48 hours and do everything we can to resolve the issue satisfactorily. If returning an item, all promotional items must be returned with them.

You can send your returns to our head office address found on the Contact page. Please ensure your package is adequately insured as we are not liable for items until they are signed for at our offices. To complete your return, we require a receipt or proof of purchase. Please forward with a returns form enclosed in your package. We recommend that you use a carrier that will provide a traceable return process until the parcel is received in our warehouse it remains your responsibility.

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