How soon will my Urban Shield face mask arrive?
The delivery service we use is "Royal Mail Signed for 1st Class" which means your face mask will arrive 1-2 business days
What size is right for me?
We offer two sizes: Adults of all ages and genders and Kids for ages 4-9. All Urban Shield face masks
How frequently do insertable filters need replacing?
If you are like us then you probably hate the sight of disposable masks littering your local streets. That's why
How to wash and care for your Urban Shield Face Mask
Urban Shield face masks are washable and reusable for over 5o washes at up to 60°C (140°F). Follow these simple steps:
Will a face mask protect me from Coronavirus (COVID-19)?
Coronavirus (COVID-19) can spread predominantly by droplets from coughs, sneezes and speaking.
What is the law in England regarding face coverings?
Good Question! Although the UK Government has issued guidelines and set laws around the mandatory use of face coverings in public, there still seems to be a lot of confusion about when and where you must wear a face covering by law.
What is considered to be the best type of face covering?
Urban Shield face masks are designed based on the recommendations of the World Health Organisation (WHO). WHO states that a
Can’t I just make my own face mask?
Of course you can! Homemade masks for use in everyday situations are becoming increasingly prevalent. However, face covering should adhere
What is the refund and returns policy?
For unopened packages we can offer a full refund within 14 days of purchase. Unfortunately, for hygiene and safety reasons,